Store Policies

With customer satisfaction a high priority at Fords Firearms, we urge you to read the following information. By placing an order with Fords Firearms you are agreeing to our Terms & conditions regarding the sale and returns/exchanges of our products.

Please feel free to contact us with any questions you may have prior to making you firearms purchase.

SHIPPING

All firearms will be sent out insured with tracking numbers. Shipping charges area to be paid by buyer unless otherwise specified at initial contact. Please refer to the posted shipping rates in the How to Buy section for current prices.

If you purchase a firearms and other items on the same order All items will ship to the FFL dealer we do not offer split shipments on the same order.

Please inspect your order. Once delivered if you have a shortage this will need to be reported within 3 days of delivery & we will be glad to rectify any missing product. Please email our office with your contact info, original order number and what was missing from your order. Please note we will not be able to help you on a shortage that is not reported within the 3-day time frame of delivery.

Due to the possibility of damage during shipping, all items are shipped insured. If you receive an item that is damaged, please have your tracking number ready and contact the shipper directly to place a claim. Please retain all boxing and shipping materials as they may need to be inspected prior to a claim being settled. Should any damage occur, Fords Firearms will be happy to assist you with contacting the shipper, but will not be held financially responsible for the item or its replacement cost. With purchase of the insurance, the buyer assumes all risk associated with shipping damage. Any and all shipping charges are non-refundable.

All orders are sent Signature Required to verify delivery it is your responsibility to make sure someone will be there to sign for the package any returned orders due to lack of signature will be subject to a 20% restocking fee.

 

RETURNS, EXCHANGES & WARRANTY

Please make sure you are committed to you purchase BEFORE completing the order !!!!!

We invest time and money to prepare every order that is placed on our site even before the order ships.  Our business is not set up to change orders easily and need our customers to be sure of their order before placing it via the web site. If you place an order and want to change it the only option is to cancel the order. Any Cancelled orders will be subject to a $45.00 cancellation fee. We immediately start to process the paperwork for orders so we cannot guarantee that the order will be able to be stopped before shipping out . ANY orders cancellations must be submitted via email to fordsfirearmsla@gmail.com, There are no phone cancellations.  Please include your order number, name and reason for the cancellation & in the Subject title mention Cancellation. We will do our best to accommodate your request but there is NO guarantee of this since we are shipping hundreds of orders per day from multiple warehouses and it may take up to 24 hours for a cancellation once emailed. If an order is shipped out and you still want to cancel you will be responsible for the the return ship and 20% restocking fees.

Refunds on cancelled orders are processed at the end of our business week every Sunday. If you cancel on a Monday you will not see the refund processed until the following Sunday. You will receive an email refund confirmation once processed. Please Note, after the refund is processed the banks may take 1 -4 business days to transfer funds.

Orders that have shipped out and are then changed will be subject to shipping fees both ways and a 20% re stocking fee

By placing an order, you are agreeing to accept the Terms & Conditions of the Ford’s Firearms Return Policy.

 

PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at fordsfirearmsla@gmail.com or mailing us at:

Fords Firearms

5525 S. Sherwood Forest Blvd.  Baton Rouge Louisiana US 70816

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

 Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

 _secure_session_id, unique token, sessional

 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

 By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at fordsfirearmsla@gmail.com or by mail at

Fords Firearms

[Re: Privacy Compliance Officer]

5525 S. Sherwood Forest Blvd.  Baton Rouge Louisiana US 70816

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